On phones, you may have to unlock the device and on storage devices, you may have to grant special read/write permission to the drive or to the folder you want to import photos from. If these fixes don’t work for you and you’re not particularly invested in the Photos app, there are quite a few alternatives that you can try.ĭevices such as phones and drives have security that prevents unauthorized access. The fixes will depend on the type of device that you’re importing photos from and in some cases, the steps will be generic. Here are a few things you can try to fix it. That said, sometimes you get the message ‘Trouble connecting’ when importing in Photos.
In fact, if you connect any of these devices, importing photos is likely to be listed as one of the default actions to be performed each time the device is connected.
This includes, but is not limited to, phones, cameras, and external drives. The Photos app can import photos from various types of devices.
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